Second Google Data Center Comes Online in Ireland

Second Google Data Center Comes Online in Ireland

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Google has launched its second data center on the outskirts of Dublin, the city where its European headquarters are located.

The company invested €150 million in the new data center, according to news reports. Including this latest investment, the company has now invested a total of €750 million in Irish capital assets, Irish Times reported, citing Google.

The facility is adjacent to the first Google data center in Ireland, launched in 2012 on the company’s campus in Clondalkin, a town 10 kilometers west of Dublin.

Enda Kenny, Ireland’s Taoiseach (head of government, equivalent to prime minister), spoke at the data center opening Thursday, applauding the company’s sizable investment in the country, creating jobs and being a “leader within Ireland’s digital community,” Irish Independent reported.

See also: What Cloud and AI Do and Don’t Mean for Google’s Data Center Strategy

At the event, Ronan Harris, Google’s head in Ireland, addressed the upcoming referendum on Britain’s exit from the European Union and implications the potential Brexit may have for Google’s Irish operations.

“We are going to wait and see what the outcome of the referendum is and then we’ll assess what the British people have decided and the British government then decide to do,” Harris said, according to Irish Times. “At the moment we don’t have clarity on that so we haven’t made any decisions, accordingly.”

While data center expansion is always an ongoing process for Google, the company has been ramping up data center investment this year to support a push to grow its cloud services business. The company announced in March it would add 10 new data center locations that will host its public cloud infrastructure.

Google reported capital expenditures of $2 billion in the first quarter of this year, saying the spending reflected its “investments in production equipment, facilities, and data center construction.”

This expansion push includes both building and leasing data center capacity from third-party providers.

Read more: Google to Build and Lease Data Centers in Big Cloud Expansion

Source: TheWHIR

GitHub Notifies Users of Unauthorized Access

GitHub Notifies Users of Unauthorized Access

GitHub revealed in a brief blog post Thursday that it is the latest site to be subjected to a reused password attack. The attack, which was detected Tuesday evening PST, compromised the usernames and passwords of an unspecified number of accounts, and possibly other personal information. GitHub’s investigation of the incident is ongoing.

The passwords of affected accounts have been reset, and GitHub is in the process of sending individual notifications to account holders.

GiHub became aware of a large number of unauthorized attempts to access accounts, apparently by an attacker using credentials obtained from breaches at other sites, according to the blog post.

“We immediately began investigating, and found that the attacker had been able to log in to a number of GitHub accounts,” the blog post says. “GitHub has not been hacked or compromised.”

All users are urged “to practice good password hygiene and enable two-factor authentication.”

While media attention has been focussed recently on a LinkedIn breach from 2012 after social media accounts belonging to Facebook founder Mark Zuckerberg were hijacked, GitHub does not name a breach source, and uses the plural in the announcement. A Tumblr breach in 2013 was recently estimated to have involved 65 million accounts.

GitHub experienced a sustained DDoS attack in 2015, allegedly originating in China.

Source: TheWHIR

After Parallels Spin Out, Virtuozzo Refocuses on Partners and Technology

After Parallels Spin Out, Virtuozzo Refocuses on Partners and Technology

Fifteen years have passed since the first commercial Virtuozzo containers for Linux launched. Since then, a lot has changed in the virtualization and containers space. Containers are more popular as companies like Docker have stood up business models around containers that are resonating with developers and enterprises alike.

Virtualization platform provider Virtuozzo spun off as a standalone company from Parallels about six months ago as Odin was acquired by Ingram Micro. Virtuozzo is hoping that growing familiarity with container technology will help push the company beyond its roots and into the current conversation around containers.

“We were probably before our time,” Virtuozzo CEO Rob Lovell said in an interview with The WHIR about its launch 15 years ago. “It was picked up, obviously, very early on with service providers, hosting, and so on because they could see the value in it. It picked up very early there but it wasn’t ready for enterprises and ISVs, and other businesses and customers weren’t asking for it.”

System Containers vs. App Containers

Lovell said that Virtuozzo system containers “allows you to have a fully configurable operating system and run your applications” as opposed to app containers which provide a way to run a single application.

“We have a lot of work to do in kind of educating the market that there is a difference between the two,” he said. “Obviously all these businesses are looking at the app container wave that’s happening at the moment. There’s still a big need for system containers that could offer a lot more flexibility than Docker.”

RELATED: Do Containers Render Virtualization Obsolete For Web Hosting?

“What we have as a challenge is to reinsert ourselves into the conversation again around containers and show that there are multiple ways of running an application,” he said.

Revamped Partner Program

In addition to the education and marketing component, Lovell said part of his role as Virtuozzo CEO is to reengage partners with a completely refreshed partner program.

Traditionally, Lovell said Virtuozzo focused on partnering based on pricing and volume. “What we’re doing now is a much more practical approach to work with partners much closer,” he said, helping partners with marketing campaigns and go-to market strategies “rather than just shipping them software and expecting them to make it work as well as we think it can.”

While becoming more engaged with existing partners is part of the strategy, Lovell said that Virtuozzo is also looking for new partners.

“The hosting market is so large. From your kind of shared smaller hosting companies, managed hosting, enterprise hosting. There are plenty of different companies which can use this technology to attract different customers. It’s about us looking at different deployment models,” he said.

As an independent business, Virtuozzo now has its own R&D, support, sales and marketing engines, Lovell said. With this independence, Virtuozzo will be able to be a lot more agile and act on partner feedback a lot more quickly.

“Within the Parallels group originally people where designated to certain products. The split of resources was somewhat easier than it sounds. Obviously we had to rebuild the support team from scratch. We had to hire in development as well because there was obviously shared development in some areas.”

“So we’re bringing some fresh blood into the corporation as well and a fresh look at things. Because the problem with any business if it’s been in existence for some time, it tends to get a little stale.”

“My role on one hand is to lead the business, enable it to be independent,” Lovell said. “The second is to give it the energy to bring in a team to change the way Virtuozzo perceives, to make it relevant now and hopefully to make it successful.”

Refreshed Roadmap

At the end of June, Virtuozzo will be launching Virtuozzo 7. Following that launch, Virtuozzo will be releasing a DevOps orchestration tool which will give customers lifecycle management of their development environment, Lovell said. Towards the end of the summer Virtuozzo will release a standalone version of its software-defined storage.

“So even if you’re not using any of the Virtuozzo products themselves, you can still use the storage product,” he said.

Lovell said Virtuozzo is focused on tailoring the products to the “use cases of today and what service providers are looking at.”

“It’s really about action rather than talk. We’ve separated the business; we’ve done that. We’ve brought in a team; we’ve done that. We’re building a new partner program. We’re doing these things piece by piece,” he said. “We want to win back the trust and now inject some energy into not only putting ourselves in a position here [where we’re] attracting customers to service providers but we’re also helping those service providers build and grow.”

Source: TheWHIR

Report: Deutsche Telekom Considers Host Europe Group Acquisition

Report: Deutsche Telekom Considers Host Europe Group Acquisition

Host Group Europe’s (HEG) search for buyers may be drawing to a close, as reports indicate Deutsche Telekom is considering acquiring the company from private equity parent Cinven. Five different sources close to the situation told Reuters that Deutsche Telekom is seeking US private equity partners to help fund a deal to merge HEG with its web hosting subsidiary Strato.

Investment firms Hellman & Friedman and Blackstone were named by several sources as among those considering participation. None of the companies named in the report commented. Deutsche Telekom has business relationships with both firms, and CEO Tim Hoettges has expressed comfort with private equity partnerships, according to the report.

READ MORE: Host Europe Group Shops for Buyers: Report

In April a report indicated that Cinven had put HEG up for sale with a €1.7 billion ($1.9 billion) sticker price, and also mentioned Hellman & Friedman among firms that might be interested. That price puts HEG’s multiple to earnings of €140 million at just over 12 times, which is comparable to GoDaddy’s multiple, and significantly higher than competitors Rackspace and Endurance International Group.

Strato was acquired by Deutsche Telekom in 2009 for €275 million ($310 million). One of Reuters’ sources said it has core earnings of around €30 million and its enterprise worth is about a quarter as much as HEG.

Potential bidders for HEG would have to consider the value of both its mass market and managed hosting businesses, according to the report.

Deutsche Telekom announced intentions to double its business cloud revenue by 2018 and become the leading cloud platform provider for businesses in Europe when extending a partnership with Huawei to include public cloud a year ago. Adding HEG’s customers, products and team would be a significant move towards that goal.

Source: TheWHIR

LinkedIn Founder Plans to Take on Larger Role in Microsoft

LinkedIn Founder Plans to Take on Larger Role in Microsoft

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A lot of times after leadership changes or acquisitions, executives have a foot out the door on the day of the announcement. But after Reid Hoffman stepped down from LinkedIn seven years ago as chief executive, he kept showing up, four days a week, and has continued to do that ever since. Now that LinkedIn is no longer a public company, but owned by Microsoft, he said he continues to plan to play a major role — and is very interested in helping Microsoft tackle challenges like artificial intelligence and quantum computing.

READ MORE: Microsoft to Acquire LinkedIn: What You Need to Know

Hoffman sat down for a great interview with Backchannel to discuss his plans, and speculated (a little bit) on what LinkedIn would look like in a decade.

“Let’s just focus on artificial intelligence. What if we could offer every member a personal assistant for their career? Members could ask: what are the skills that are going to be really important to me in three to five years? What is the best way to develop those?” he told Backchannel. “Which courses both here and across the internet would be the right ones to do? Which would be the people in my network at one, two and three degrees that I should connect with? Which LinkedIn groups are the most valuable for doing that?”

He said that while LinkedIn those kinds of discussions were hypothetical looks at the future, at Microsoft they become something they can work for in the near-term, based on both the technologies and platforms Microsoft already has. Hoffman even admitted that, from the beginning, one of the dreams LinkedIn had was integration across Outlook. Now that dream is a lot closer to reality.

Original article appeared here: LinkedIn founder Reid Hoffman plans to take on larger role in Microsoft

Source: TheWHIR

How to Take Advantage of the Booming E-Commerce Market

How to Take Advantage of the Booming E-Commerce Market

The global e-commerce market has been booming for a number of years, with key drivers of merchant success including mobile, omnichannel and marketplaces. In 2016, global online retail sales will hit $1.6 trillion rising to $3.5 trillion in 2019. The interaction between online and offline sales has never been so important to consumers and potentially fruitful for technology providers.

When we discuss big retail numbers, we most commonly think about online giants such as Amazon, eBay and Walmart. However, the remarkable course of e-commerce has been a small business (SMB) phenomenon. In fact, if we look at Amazon, some 45 percent of all goods are sold on the Amazon Marketplace by SMB retailers. On eBay, SMB merchants have accounted for a 20 percent annual growth rate over the past 5 years.

The market for retail technology is surging as a result. Recently, Salesforce acquired Demandware for $2.8 billion in pursuit of a slice of the e-commerce market. According to Forrester, spend on e-commerce technology globally stands at $2.6 billion today and will double by the end of the decade.

At a time when the demand for cloud business applications is rising by 20 percent a year, it seems remarkable that many web hosts and service providers still do not fulfill e-commerce.

Advancements in e-commerce platforms mean that it is now possible for any web host or telco to offer a powerful, yet easy to use e-commerce solution with ease. As a result, we are seeing more hosting providers of all shapes and sizes, seeking to adopt or update e-commerce offerings in light of this potential.

Addressing the e-commerce customer has some excellent benefits for the reseller. The e-commerce user offers a high level of ARPU and customer lifetime. Value-added resellers have much potential to combine with other value added services. In fact, the market for associated design, implementation and support services comprises an additional 6 billion dollars today, rising to 10 billion by end of 2019.

This attractive market has not gone unnoticed. E-commerce pure players such as Shopify, have seen remarkable growth. The valuation of these providers serves to underline the high value of e-commerce customers. For example, Shopify achieves a market value of two and a half billion dollars from a relatively modest installed base of 275,000 SMB merchants worldwide. This is opposed to a market value of only five billion for GoDaddy with more than 14 million hosting clients. So how does a reseller explore e-commerce for the first time and what should they look for in a platform partner? It is true that e-commerce means rapidly evolving technology.

The strongest platforms today will fully enable cloud agility and ensure the widest set of merchant needs can be fulfilled.

While there are options with both open source and SaaS platforms, the right choice will depend on a reseller’s customer needs for design, maintenance, security, etc. There are now very effective plug-ins for site builders and CMS platforms like WordPress, as well as feature-rich stand alone shop packages. A fully managed white label SaaS platform will deliver the end user a high quality, robust, all-inclusive service whilst freeing up the reseller to focus on sales.

The best platforms make powerful e-commerce solutions plug and play. It is essential that your e-commerce partner works hard to evolve in line with all the best and fully localized integrations, payment and shipping methods and apps that shoppers demand.

Philbert Shih of Structure Research, a leading analyst to the cloud industries agrees. “To keep up with the requirements of online retailers and their customers, the best e-commerce platforms will have to be current with features and functionality related to payment and shipping features. Today’s demanding consumers desire and trust only the latest tools,” he said. “This is crucial to the user experience, which in turn goes a long way to determining success for merchants”.

Of course, successful merchants will mean successful resellers. Customers that thrive will seek further e-business products and services. Partner with a global-scale provider whose experience and technology partnerships benefit you. For example, SaaS platforms with their own Apps Store and development programs can deliver your customers timely access to the latest tools for competitive advantage online.

For the reseller, the right e-commerce partner will offer a multi-discipline, integrated approach to implementing or modernizing your shop offerings. Consult the e-commerce platforms that specialize in serving the hosting and telco space. They naturally prioritize your needs as a reseller. You should expect tailored consulting, solution design, technical implementation, and application management and marketing. The best e-commerce partners will be also able to offer you quality white-labelled options for hosting, design services and customer support.

With so much potential to share in the retail success of your hosting customers, now is certainly a wise time to scope out your options.

Join me at HostingCon Tuesday, July 26 to learn more about how e-commerce can grow your hosting or service provider business. I will discuss e-commerce market growth more in depth and share how to take advantage of it to grow your business in the session, “How Service Providers Can Take Advantage of the Booming E-Commerce Market.”

Source: TheWHIR

Prioritize predictable performance in Hadoop

Prioritize predictable performance in Hadoop

The growth of Apache Hadoop over the past decade has proven that the ability of this open source technology to process data at massive scale and allow users access to shared resources is not hype. However, the downside to Hadoop is that it lacks predictability. Hadoop does not allow enterprises to ensure that the most important jobs complete on time, and it does not effectively use the full capacity of a cluster.

YARN provides the ability to preempt jobs in order to make room for other jobs that are queued up and waiting to be scheduled. Both the capacity scheduler and the fair scheduler can be statically configured to kill jobs that are taking up cluster resources otherwise needed to schedule higher-priority jobs.

These tools can be used when queues are getting backed up with jobs waiting for resources. Unfortunately, they do not resolve the real-time contention problems for jobs already in flight. YARN does not monitor the actual resource utilization of tasks when they are running, so if low-priority applications are monopolizing disk I/O or saturating another hardware resource, high-priority applications have to wait.

As organizations become more advanced in their Hadoop usage and begin running business-critical applications in multitenant clusters, they need to ensure that high-priority jobs do not get stomped on by low-priority jobs. This safeguard is a prerequisite for providing quality of service (QoS) for Hadoop, but has not yet been addressed by the open source project.

5 big data sources for strategic sentiment analysis

5 big data sources for strategic sentiment analysis

Somewhere, someone is tweeting “[This airline] sucks the big one!” In the past, they would have been ignored. These days many airlines respond with sympathy (“We’re so sorry you’re having a rough trip — please DM us, so we can resolve it”) or send an invitation to call an 800-number (where you can wait on hold forever).

A tool called sentiment analysis, or the mathematical categorization of statements’ negative or positive connotations, gives companies powerful ways to analyze aggregate language data across all sorts of communications, not only tweets. There’s real value in measuring sentiment inside and outside your company. Here are five of the most valuable sentiment sources to tap.

Customer inquiries

When a customer asks about your product or services, metrics on overall sentiment, the length of the message, and words used can be compared to past inquiries. Different inquiries warrant different treatment.

Customer service

When a customer writes in about a problem, is he or she really upset or simply asking, “Hi, can you look into this?” Sentiment analysis of these interactions helps track the way customers feel about your company or product over time. Is your relationship solid? When interacting with an inexperienced operator, do customers walk away satisfied?

SugarCRM is planning a Siri-like agent named Candace

SugarCRM is planning a Siri-like agent named Candace

SugarCRM has put AI at the core of its product plans and is working on a new intelligence service along with a Siri-like agent named Candace.

Tapping the company’s recent acquisitions of Stitch and Contastic, the new technology will be designed to help businesses spend less time entering data into their customer relationship management software and more time learning from and acting upon it.

SugarCRM is scheduled to demonstrate the new capabilities Wednesday at its SugarCon conference in San Francisco.

“In the CRM space, we want people to focus on what they’re good at: relating to others, such as customers and partners,” Rich Green, SugarCRM’s chief product officer, said in an interview last week.

IBM Brings VMware Horizon Air Desktop as a Service to its Cloud

IBM Brings VMware Horizon Air Desktop as a Service to its Cloud

The VMware Horizon Air portfolio will be launched globally on the IBM Cloud later this year, the companies announced Tuesday. Customers will be able to use the Horizon Air multitenant desktop-as-a-service offering to deliver Windows desktops and applications from the cloud to any desktop, laptop, or mobile device.

In a promotional video accompanying the announcement VMware CEO Pat Gelsinger says Horizon Air on IBM Cloud “will help customers and partners transform the way they deliver windows applications and virtual desktops in the cloud, allowing employees to embrace the business mobility revolution: anywhere; anyplace; anytime.”

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Gelsinger also said in an interview with The WHIR that the current mobile-cloud era is the most transformative period in his career for IT.

The companies said that with VMware Horizon Air’s scalability and flexible monthly subscription pricing it will prove less costly and complex for enterprises than legacy on-premise virtual desktop infrastructure. IDC has predicted the global DaaS market will grow from $376 million in 2014 to over $1.4 billion in 2019, according to a VMware blog post.

Horizon Air is based on Desktone, which VMware acquired in 2013 to serve the demand for mobile enterprise hybrid computing.

“Hybrid is the new reality for migration to cloud. It’s the fastest-growing segment in the enterprise cloud space. Clients want control and flexibility in making decisions about taking their existing IT infrastructure into the cloud,” said IBM Cloud CTO Jim Comfort in a blog post.

The launch extends a strategic partnership IBM and VMware announced in February at IBM Interconnect to encourage enterprises to move workloads from on-premise software-defined data centers to the cloud. The companies’ general partnership spans 14 years, and includes IBM’s support for VMware NSX, which launched in November to encourage enterprises to transition to hybrid environments including Softlayer.

VMware Horizon Air on IBM Cloud will be available to all customers of both companies globally, after an initial launch slated for Q3 2016.

Source: TheWHIR