IANA Transition Proposal Gets NTIA Stamp of Approval

IANA Transition Proposal Gets NTIA Stamp of Approval

The National Telecommunications & Information Administraton (NTIA) announced Thursday that it has accepted a proposal for transitioning the Internet Corporation for Assigned Names and Numbers (ICANN) to the private sector. The proposal meets the conditions set out in 2014 by the NTIA for the replacement of itself as overseer of ICANN with a number of accountability and transparency mechanisms and bylaws to balance the powers of multiple stakeholders and the ICANN board.

“Today’s announcement marks an important milestone in the U.S. government’s 18-year effort to privatize the Internet’s domain name system,” said US Secretary of Commerce Penny Pritzker. “This transition ensures that the Internet continues to flourish as a platform for innovation, economic growth and free expression. I want to thank the Internet’s diverse multistakeholder community, which includes businesses, technical experts, and civil society groups, for their dedication and hard work.”

SEE ALSO: Plan to Transfer ICANN Stewardship from US to Global Multi-Stakeholder Group on Course

The criteria set out by the NTIA for the IANA transition were to support and enhance the multistakeholder model, maintain the security and stability of the DNS, meet the needs of IANA service partners and customers, and maintain the openness of the internet, without recourse to a government-led organization. ICANN set out the proposal in March, which includes measures for “the community” to potentially block ICANN budgets, bylaw changes, and even board members, as a safeguard against takeover.

Oversight of the Internet Assigned Numbers Authority (IANA) will be transitioned from the NTIA to “direct customer stewardship via contracts, service-level expectations, community-led reviews, and increased transparency.”

The proposal was weighed against recommendation from the Government Accountability Office and reviewed by a panel of corporate governance experts, NTIA said.

“The internet’s multistakeholder community has risen to the challenge we gave them to develop a transition proposal that would ensure the internet’s domain name system will continue to operate as seamlessly as it currently does,” said Assistant Secretary for Communications and Information and NTIA Administrator Lawrence E. Strickling. “The plan developed by the community will strengthen the multistakeholder approach that has helped the Internet to grow and thrive, while maintaining the stability, security, and openness that users across the globe depend on today.”

The Internet Association, the Computer & Communications Industry Association (CCIA), and the Internet Infrastructure Coalition (i2Coalition) issued a statement in support of the proposals.

“The internet economy applauds NTIA for its deliberative and thorough work reviewing the ICANN transition proposals to ensure its principles for a successful transition are met. Our organizations agree that the proposals to transition ICANN from U.S. government stewardship to a bottom-up, multistakeholder model satisfy NTIA principles and provide the internet with the best path forward for self governance. It is important that Congress not artificially slow down the transition beyond theSeptember 30 expiration of the current IANA contract. We will remain engaged and vigilant as the transition proceeds to ensure the continued success of the multistakeholder model.”

Ecommerce lobby group NetChoice also expressed support for the decision.

US Senator Ted Cruz (R-Tex.) introduced legislation on Wednesday, the Washington Post reports, to require the Commerce Department to keep ICANN under the NTIA unless even more legislation is passed, ordering it to carry on.

Recently departed ICANN head Fadi Chehadé said a year ago that the government would approve a transfer plan before the fall Presidential election, despite the renewal of the existing contract just last August.

Source: TheWHIR

AWS Migration Competency Launches with Dozens of Partners

AWS Migration Competency Launches with Dozens of Partners

talkincloudBrought to you by Data Center Knowledge

Amazon Web Services has added five categories related to migration to the AWS Partner Network (APN) to encourage enterprise cloud migration. The AWS Migration Competency was unveiled in an announcement on Wednesday, along with dozens of initial launch partners providing migration services.

AWS Migration Competency partners are grouped by five sets of services. The solutions and experience of the partners can help businesses through all stages of complex migrations, from discovery and planning through operations, AWS said.

  • Migration Delivery Partners: 2nd Watch, Accenture, ClassMethod, ClearScale, Cloud Technology Partners, cloudpack, Cloudreach, Cognizant Technology Solutions, Corpinfo, CSC, FPT Software, Infosys, Logicworks, REAN Cloud, Serverworks, Slalom Consulting, Smartronix
  • Migration Consulting Partners: Apps Associates, Aquilent, Datapipe, Flux7, Pythian, TriNimbus
  • Migration Technology for Discovery & Planning: Atadata, Cloudamize, RISC Networks
  • Migration Technology for Workload Mobility: Racemi, CloudEndure, Atadata
  • Migration Technology for Application Profiling: New Relic, AppDynamics, Dynatrace Ruxit

AWS already offers a Professional Services Cloud Adoption Framework, and launched its Database Migration Service in October to move enterprise databases to AWS Aurora, but as Bill Kleyman pointed out in January, working with heterogeneous storage ecosystems requires expertise.

“More and more, I hear from customers who want to migrate large-scale workloads to AWS, and seek advice regarding their cloud migration strategy,” said AWS Chief Evangelist Jeff Barr in a blog post.

With over 30 percent of the cloud infrastructure market already, and a lead among public cloud providers for enterprises, AWS room to grow its revenue from enterprises is increasingly among cloud adoption laggards and business that might require a little more help and reassurance then the pioneers of public cloud use.

AWS announced a partnership with Ericsson in February to encourage telecom cloud migration by building cloud innovation centers.

Original article appeared here: AWS Migration Competency Launches with Dozens of Partners

Source: TheWHIR

Rackspace Launches Managed Magento Environments on AWS

Rackspace Launches Managed Magento Environments on AWS

Rackspace has launched managed Magento environments on Amazon Web Services and tiered support and service options for managed applications, the company announced Tuesday.

Managed Environments for Magento are pre-built Magento architectures running on optimized AWS infrastructure. It includes options for customizing the infrastructure of the Magento application, database, admin server, Redis, and Memcached, with one-click deployment.

Rackspace will also roll out Managed Cloud for Magento “in a few months” to deliver the same Magento environments on AWS using a software application for customers, Magento developers, and systems integrators to use themselves.

READ MORE: Rackspace CEO: Q1 2016 Growth Driven by Managed Cloud Services Demand

The expanded Managed Application Services options provide support options for business-critical applications: Magento; SAP Hybris; Sitecore Experience Platform; Oracle Commerce; Adobe Experience Manager; and custom Java and .net applications. Application support can be purchased based on “Tools and Expertise” for self-monitoring, “Alerts and Response” for proactive Rackspace management, and “Critical Application Services” for expert consultation on application environment design and performance.

“All of these additions to the Rackspace Digital portfolio offer our customers new ways of removing the burden of architecting and managing optimized digital environments, allowing them to focus on delivering differentiated customer experiences,” said Rackspace Director of Product for the Digital Practice Brant Jones in a blog post.

SEE ALSO: Rackspace Launches One-Stop Digital Services Practice

Managed services were the top growth segment for Rackspace in the last quarter.

Magento is the leading platform for ecommerce with a 29 percent market share, aheadWorks reported in March. Managed Magento, therefore, is a big potential market for Rackspace, and PayPal and Ipsos predicted in November that the global ecommerce market will surpass $661 billion in 2017. The addition of managed Magento on AWS follows on Rackspace’s launch of support for AWS in October.

Source: TheWHIR

We have the big data tools — let's learn to use them

We have the big data tools — let's learn to use them

Recently, at the Apache Spark Maker Community event in San Francisco, I was on a panel and feeling a bit salty. It seems many people have prematurely declared victory in the data game. A few people have achieved self-service, and even more have claimed to.

In truth, this is a tiny minority — and most of those people have achieved cargo-cult datacentricity. They use Hadoop and/or Spark and pull data into Excel, manipulate it, and paste it into PowerPoint. Maybe they’ve added Tableau and are able to make prettier charts, but what really has changed? Jack, that’s what.

Self-service is only step one on this trip to data-driven decision-making. Companies need to know their data before they can consider their choices — but this is still very much data at the edges with a meat cloud in the center.

So far, we use computer aided decision-making and computer-driven process where we have to: advanced fraud detection, algorithmic trading, and rigorously regulated processes (such as Obamacare). Generally, we don’t use it elsewhere.

Charter Urged by N.Y. to ‘Clean Up' TWC's Broadband Reputation

Charter Urged by N.Y. to ‘Clean Up' TWC's Broadband Reputation

By Christie Smythe

(Bloomberg) — Charter Communications Inc. was urged by the New York attorney general to improve broadband service for former Time Warner Cable Inc. customers following a $55 billion takeover.

In a letter to Charter’s Chief Executive Officer Tom Rutledge Wednesday, an enforcement official for New York Attorney General Eric Schneiderman said he hoped the company would “clean up Time Warner Cable’s act and deliver the quality Internet service New Yorkers deserve and have long been promised.”

Charter has said it intends to phase out the Time Warner Cable brand, which has earned low marks from customers for years. Schneiderman has been investigating promises by Time Warner Cable and other broadband providers of blazing-fast speeds that allow quick downloads of movies, music and television shows.

After asking New York customers to use open-source tools to test their Internet speeds as part of the probe, “the results we received from Time Warner Cable customers were abysmal,” said Tim Wu, senior enforcement counsel and special adviser to Schneiderman, in the letter. The company failed “to achieve the speeds its customers were promised” and “generally performed worse in this regard than other New York broadband providers.”

Wu, an influential law professor who advocates for freedom of access to Internet content and coined the phrase “net neutrality,” joined Schneiderman’s office last year. He helps advise the attorney general on enforcement efforts for new technologies.

Source: TheWHIR

Spark users want convenience in the cloud — here are new ways they may get it

Spark users want convenience in the cloud — here are new ways they may get it

Over the course of the last couple of years, Apache Spark has enjoyed explosive growth in both usage and mind share. These days, any self-respecting big data offering is obliged to either connect to or make use of it.

Now comes the hard part: Turning Spark into a commodity. More than that, it has to live up to its promise of being the most convenient, versatile, and fast-moving data processing framework around.

There are two obvious ways to do that in this cloud-centric world: Host Spark as a service or build connectivity to Spark into an existing service. Several such approaches were unveiled this week at Spark Summit 2016, and they say as much about the companies offering them as they do Spark’s meteoric ascent

Microsoft

Microsoft has pinned a growing share of its future on the success of Azure, and in turn on the success of Azure’s roster of big data tools. Therefore, Spark has been made a first-class citizen in Power BI, Azure HDInsight, and the Azure-hosted R Server.

Three Companies Lead Cloud Infrastructure Market

Three Companies Lead Cloud Infrastructure Market

New Q1 data from Synergy Research Group shows that in the burgeoning market for technology to build clouds, HPE, Cisco, and Microsoft continue to lead in the three main segments — private cloud hardware, public cloud hardware, and cloud infrastructure software respectively. Across all segments HPE led Cisco in Q1 and slightly widened the gap between the two, though both vendors gained market share in the quarter. They were followed by Microsoft, Dell, IBM, EMC, VMware, Lenovo, and Huawei. The total cloud infrastructure market has been growing at comfortably over 20% per year, though the growth rate dropped off to 13% in Q1 as a typically soft quarter followed the end-of-year Q4 peak.

For the last eight quarters total spend on data center infrastructure — which includes servers, server OS, storage, networking, network security, and virtualization software — has been running at an average $29 billion, with the market being increasingly driven by the cloud. Cloud deployments or shipments of systems that are cloud enabled now account for well over half of the total data center infrastructure market.

“With spend on cloud services growing by over 50% per year and spend on SaaS growing by over 30%, there is little surprise that cloud operator capex continues to drive strong growth in public cloud infrastructure,” said Jeremy Duke, Synergy Research Group’s founder and chief analyst. “But on the enterprise data center side too we continue to see a big swing towards spend on private cloud infrastructure as companies seek to benefit from more flexible and agile IT technology. The transition to cloud still has a long way to go.”

Source: CloudStrategyMag

Accelerite Releases CloudSense

Accelerite Releases CloudSense

Accelerite has unveiled Accelerite CloudSense (powered by Apache CloudStack™), the cloud appliance that takes enterprises from crate-to-cloud in 60 minutes or less. Engineered for enterprises wanting to quickly and cost-effectively deploy a full-featured open source private or public cloud infrastructure, the Accelerite CloudSense appliance is a complete turnkey cloud-in-a box solution.

The Accelerite CloudSense private or public cloud offers:

  • Ability to use your existing compatible storage and server hardware to simplify deployment and maximize return on investment
  • Built on highly scalable and proven cloud orchestration software with over 250+ production public and private cloud implementations using thousands of servers
  • Self-service portal for the cloud users to provision their virtual private clouds as well as strong APIs to meet developers’ needs
  • Options for elastic load-balancing, SDN, firewalls, backup and disaster recovery, auto-scaling, monitoring and other features
  • Strong roadmap of “as-a-service” catalog that includes databases, Hadoop, analytics, IoT, PaaS, and Containers
  • Pay-as-you-go subscription payment model
  • Pre-verified and pre-integrated hardware compatibility means no vendor lock-in
  • Includes both an administrator’s user interface, as well as a customer portal with self-sign-up, self-service. Usage is tracked to integrate with billing systems

“Today’s enterprises realize they must migrate to the cloud. While private clouds are highly economical compared to public clouds for deployments of scale, the IT departments often struggle with the challenges involved in designing and deploying a cloud with the ease of use as well as the strong feature-set available in today’s public clouds,” said Nara Rajagopalan, CEO of Accelerite. “Instead of days, weeks or even months, CloudSense is designed to help businesses accelerate to a cost effective, full-featured cloud experience within minutes.”

Source: CloudStrategyMag

WHIR Heads to Chi-Town on June 23: RSVP Today!

WHIR Heads to Chi-Town on June 23: RSVP Today!

The WHIR is making a stop in Chicago later this month to bring WHIR Networking to the midwest. Chicago is a fantastic city that is home to many web hosts and managed service providers, including ServerHub, who just opened up a data center in the area not too long ago, and SingleHop.

The event, held on June 23 from 6-9 pm at Howells & Hood, is sponsored by SoftLayer, an IBM Company, Lenovo, Radware and Liquid Web. If you bring a business card, you are eligible to win one of several prizes:

As always, our event is free to attend but you must RSVP to claim your spot. Please RSVP today, and invite your colleagues. If you’ve never attended a WHIR Event before, they are a perfect way to meet like-minded business folks in a relaxed environment. Thanks to our sponsors we are able to provide complimentary drinks and h’ors d’oeuvres as well.

If you’ll be in Chicago or surrounding areas on June 23, 2016, be sure to RSVP. Looking forward to seeing you there!

Source: TheWHIR

Helpshift Gets $23M from Microsoft Ventures, Others to Grow Mobile Customer Support Platform

Helpshift Gets M from Microsoft Ventures, Others to Grow Mobile Customer Support Platform

talkincloudBrought to you by Talkin’ Cloud

Mobile customer support platform Helpshift announced on Tuesday that it has raised $23 million in Series B funding from new investors, Microsoft Ventures, Salesforce Ventures, and existing investors, bringing its total funding to $36.2 million.

Existing investors in Helpshift include Intel Capital, Nexus Venture Partners, True Ventures and Visionnaire Ventures.

The investment closely follows the launch of Microsoft Ventures, a new team that is focused on investing in early stage companies developing products around cloud computing.

SEE ALSO: Microsoft Azure Offers Support Upgrades for Select Enterprise Cloud Users

Based in San Francisco, Helpshift was launched in 2012. Its customers include Zynga, Virgin Media, Microsoft, WordPress, and other brands, startups and developers. Helpshift currently serves more than 300 million mobile customers monthly.

“Our continued growth is a direct reflection of a capital-intensive support industry that’s ready for change. Consumers are tired of waiting for support agents to get back to them, and companies are tired of staffing expensive support teams to answer common, or even predictable, problems in the first place. People want immediate help, wherever they are, especially when using mobile applications,” Abinash Tripathy, CEO and co-founder of Helpshift said in a statement. “This is the year we champion a new model of support, one that’s better for both consumers, as well as the companies serving them.”

Tripathy said that Helpshift’s financing “will help fuel its continued expansion across teams in R&D, sales and marketing.”

“Helpshift has been a great partner for Microsoft and our investment today represents our confidence in their messaging-based approach to customer service, as we hold a shared value of providing the seamless experience customers want,” said Nagraj Kashyap, corporate vice president, Microsoft Ventures.

Original article appeared here: Mobile Customer Support Platform Helpshift Raises $23M from Microsoft Ventures, Others

Source: TheWHIR