intY Joins The Microsoft Cloud Solution Provider Program

intY Joins The Microsoft Cloud Solution Provider Program

intY has announced its participation in the Microsoft Cloud Solution Provider Program. The program is designed to strengthen customer relationships and expand cloud sales opportunities by enabling partners to provide direct billing, sell combined offers and services, as well as directly provision, manage and support products and services.

Starting today intY owns the complete customer lifecycle, allowing it to easily sell Office 365 plus additional Microsoft services, helping customers take advantage of cloud services by owning the entire billing process and directly managing support.

“We are extremely excited about the opportunity that we can bring to the channel by becoming a Multi-Tier Distributor under the Microsoft CSP Programme”, said Craig Joseph, chief operating officer at intY. “The combination of Office 365, Azure, EMS, Intune and Dynamics CRM Online plus our award winning provisioning portal CASCADE, make a compelling proposition for channel partners to take to market. Partners can also sell via a one or two tier model giving extra flexibility and choice.”

“To meet the growing demand of our cloud-based solutions, we’re thrilled to expand the capabilities for cloud partners under the Microsoft Cloud Solution Provider Program,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. “By joining the Microsoft Cloud Solution Provider Program, partners will deepen customer relationships and expand business opportunities in the cloud.”

Source: CloudStrategyMag

Angel Investors Target Science, Technology Startups

Angel Investors Target Science, Technology Startups

Survey results found that nearly one-third (31 percent) ranked solving some of the world’s biggest challenges as their main motivation.

An overwhelming majority (94 percent) of active investment angels said that it helps to have subject-matter experts weigh in when evaluating a startup investment opportunity, according to a Propel(x) survey of 200 aspiring and active angel investors in the United States.The survey found that the majority of active angels have invested in a science and technology startup (68 percent) but that half of respondents noted that they very frequently (21 percent) or somewhat often (29 percent) decide not to invest because they don’t believe they understand the technology well enough.”I was pleased to see an overall high interest in science and technology startups, and its good news that only 1.32 percent of those who haven’t invested are not interested in science and tech companies,” Swati Chaturvedi, CEO and co-founder of Propel(x), told eWEEK. “The disconnect often comes down to a lack of understanding the technology well enough to invest — helping investors overcome this information or knowledge gap is crucial to facilitating investing.”When asked to rank the top three types of science-based companies that are of most interest, the three categories receiving support from more than half of angels were information technology and communications (66 percent), life sciences (56 percent) and energy and green technologies (53 percent).

Survey results found that while nearly half of active angel investors (49 percent) ranked the potential for investment returns as their top motivator for investing in startups, nearly one-third (31 percent) ranked solving some of the world’s biggest challenges as their main motivation.

“Angels will continue to play a larger and more important role in funding early-stage startups,” Chaturvedi said. “There is a huge funding gap in the early stages – this is a well-researched phenomenon – called the ‘valley of death’ and other more colorful terms. This gap is being filled by angels. This is a great thing for speeding up innovation.”Less than a quarter of active angel investors (21 percent) cited a legacy of other investors among their top three reasons for investing in a specific opportunity.Three-quarters of active angels cited the management team, over half (52 percent) noted their ability to understand the technology and 42 percent claimed the potential return on investment as their top reasons for choosing to invest in a specific company.”Investing goes in waves and we are coming off a huge wave in life sciences that’s not abating,” Chaturvedi said. “We are now also seeing a re-emergence in energy. This sector had been dormant, but we’re seeing an increased interest and investment in clean tech with almost half of the angels surveyed having already invested in clean tech. This tells us to expect some clean tech startups coming down the line for VC funding.”
Source: eWeek

Virtustream Launches Global Hyper-scale Storage Cloud

Virtustream Launches Global Hyper-scale Storage Cloud

Dell EMC cloud will face tough, entrenched competition from IBM Softlayer, Amazon, Microsoft and Oracle for enterprise storage business.

LAS VEGAS — EMC, soon to be known as Dell EMC in the enterprise IT world, on May 2 launched a global, hyper-scale storage cloud to compete in a huge emerging market with IBM Softlayer, Oracle Cloud, Microsoft Azure, Amazon Web Services, and a few others.The announcement of Virtustream Storage Cloud was made at EMC World 2016 here at the Sands Conference Center. The cloud system immediately becomes Dell EMC’s frontline Webscale storage, backup and archiving instrument.Virtustream, a San Francisco-based startup acquired by EMC in May 2015, provides a layer of cloud-management abstraction that sits above the virtual machine management layer and affords more accurate controls for administrators. In controlling that layer in the stack, Virtustream sets itself apart from other cloud management offerings.Its application lifecycle control and automation functionality focuses specifically on I/O-intensive enterprise applications, such as SAP’s in-memory S/4HANA database, large conventional parallel databases and others, that run on highly automated, multi-tenant cloud systems.

Available Starting May 10 for On-Premises or IaaS Deployments

Virtustream’s services will become available May 10 as both on-premises and cloud infrastructure-as-a-service (IaaS) deployments for large enterprises.This platform has been extensively tested with underlying elements running successfully in production for several years as the primary object storage platform for a select set of customers managing multiple exabytes of data, with hundreds of billions of objects under management and an event monitoring system that processes more than 35 billion events per day, EMC said.The new Virtustream Storage Cloud provides cloud extensibility for on-premises EMC storage, providing simple and efficient tiering, long-term backup retention, and cold storage in the cloud with single-source EMC support.Key features, according to EMC, include:–engineered-in resiliency delivering up to 13 x 9s of data durability;–architected and optimized for performance, particularly for large object sizes;–available read-after-failure provides resiliency and data integrity even in case of single site failure; and
 
–extensibility of on-premises primary storage and backup to the cloud.EMC offerings that eventually will support the platform include:
 
Data Domain: Using Data Domain Cloud Tier, users can automatically move backup data directly from EMC protection storage to Virtustream Storage Cloud for seamless, cost effective long-term backup retention;EMC Data Protection Suite: Users can tier backup data from EMC protection software to Virtustream Storage Cloud for long-term backup retention;VMAX, XtremIO and Unity Systems: Users can tier data to the cloud to reduce on-site primary storage footprint while maintaining optimal performance through on premise client-side caching and Virtustream Storage Cloud; andEMC Isilon: Users can archive cold data to the cloud using on-premises Isilon CloudPools policies to govern the placement and retention of tiered files to Virtustream Storage Cloud.Enterprises soon will be able to deploy Web-scale object storage for cloud-native applications, using a simple, S3-compatible application programming interface, the company said.”Any modern data center must extend seamlessly to the cloud, which is why we’re making cloud connectivity and cloud tiering an inherent capability of all of our products,” Jeremy Burton, EMC President of Products and Marketing, told eWEEK. “With Virtustream, and the cloud capabilities in our storage products, we’re able to offer our customers even more choice: They can tier to an EMC managed public cloud, EMC private cloud or third-party public cloud of their choice.”What Few People Know About VirtustreamThe movement of Virtustream into the EMC realm during the past 12 months was fairly smooth. The San Francisco-based company had been a longtime partner of SAP, which also is a longtime partner of EMC, and of VMware, which is owned by EMC. Much of the Virtustream software already has been melded into that of EMC-owned companies.What many people do not know is that a lot of the backend of the Virtustream cloud was built and/or enhanced by the same developers who built the Mozy backup cloud service — a Utah-based startup that  the company bought in 2007 to be a consumer-aimed backup cloud.EMC Mozy is still in business, is stable and profitable, but doesn’t get a lot of fanfare.”It’s still a good business for us,” Burton told eWEEK, “but do we see ourselves doing small-business and consumer backup? That’s not our sweet spot. We want to do enterprise.”But why not let the guys who built this mega-consumer cloud that can manage like a 100PB with only a couple of guys — why don’t we have them build out the business backend? Internally, that team is known as the Rubicon team, and it was the Rubincon team that built the hyper-scale cloud that is now the backend that is now the Virtustream Cloud.”Syncplicity Selects Virtustream Storage Cloud
 
Syncplicity, a top-seller for EMC in the hybrid enterprise file sync and share market, will use Virtustream Storage Cloud to meet its customers’ mobility and security needs, the company said on May 2.
 
“Virtustream offers a complete Hybrid EFSS solution enabling rapid large-scale deployments,” said Syncplicity CEO Jon Huberman. “The combination of Syncplicity’s hybrid EFSS solution with Virtustream’s highly secure and scalable storage cloud delivers mobile access  anytime, anywhere and on any device, with the security and data residency compliance demanded by enterprises.”
 
Virtustream Storage Cloud with Syncplicity will be generally available on May 10 with nodes in the United States and Europe. For more information, go here.
Source: eWeek

Samsung's Next VR Headset Won't Need a Smartphone: Report

Samsung's Next VR Headset Won't Need a Smartphone: Report

The company is creating a design for a standalone VR headset that doesn’t rely on a smartphone, like more-costly units from Oculus and HTC.

Samsung is developing an advanced, stand-alone VR headset that won’t require a user to link it to a compatible smartphone, which is necessary with the company’s basic $100 Gear VR consumer headset.The upcoming stand-alone virtual reality headset will incorporate advanced features, including positional tracking that is not found in the Gear VR, according to an April 27 article in Variety. The plans for the premium VR headset were unveiled by Injong Rhee, Samsung’s head of R&D for software and services, at last week’s Samsung Developer Conference in San Francisco.”We are working on wireless and dedicated VR devices, not necessarily working with our mobile phone,” said Rhee, according to the article. Samsung is also working on features such as hand and gesture tracking for future generations of VR devices, but it may take a few more years for those features to arrive, the story reported. “VR is amazing, but the industry is still at its infancy,” said Rhee.Samsung’s $100 Gear VR virtual reality headset was released in the fall of 2015 as a consumer version of virtual reality headsets made by Oculus. The Gear VR works with Samsung’s latest smartphone models—the Galaxy Note 5, Galaxy S7, Galaxy S7 Edge Galaxy S6 Edge+, S6 and S6 Edge.

The Oculus Rift and HTC Vive VR headsets do not require a smartphone to operate, but they are more expensive. The Oculus Rift is priced at $599 and began shipping on March 28. Earlier in March, Oculus also announced that some 30 new VR gaming titles would be available to play on the new devices as the first Rift VR headsets began shipping. The first 30 titles will be joined by more than 100 additional titles through the end of 2016, according to an earlier eWEEK story.

The Rift is equipped with dual active-matrix organic LED (AMOLED) displays that are designed to provide users with incredible visual clarity as they explore virtual worlds with the device. The Rift also uses an infrared LED constellation tracking system that provides precise, low-latency 360-degree orientation and position tracking for users for accurate and fluid control and operation when playing games and simulations. Facebook acquired Oculus for $1.9 billion in March 2014 to expand its social media footprint.Also in March, Sony announced that it will be bringing virtual-reality game play to its PlayStation entertainment systems with a new $399 PlayStation VR headset that will go on sale starting in October. The October release is later than the company previously expected. The VR headset was called Project Morpheus when it was first unveiled as a prototype two years ago at the 2014 Game Developers Conference.In February, it was revealed that Google is in the midst of designing a stand-alone virtual reality headset device that would not require it to be used with a smartphone, unlike its existing Google Cardboard viewer. Google’s stand-alone VR viewer project came on the heels of reports about Google’s planned revision for its existing Google Cardboard viewer, which is made of folded cardboard. Google Cardboard wraps around a compatible smartphone, which provides the technology features that give the VR viewer its functions. The updated Google Cardboard viewer will still be used with a smartphone.The upcoming device will include additional support for the Android operating system and is expected to be released this year to replace Google Cardboard, according to an earlier eWEEK story.Google Cardboard, which first appeared in 2014, is a simple VR viewer made up of cut-and-folded cardboard that is shaped into a boxy-looking VR device. The gadget has a slot that accepts a compatible Android smartphone so that it can take advantage of the phone’s display and other features. Several other parts are used besides the cardboard, including some Velcro, a rubber band, two small magnets and some aftermarket lenses, which can be purchased online.The first Cardboard device was dreamed up and built by Googlers David Coz and Damien Henry in 2014 at the Google Cultural Institute in Paris as part of a 20 percent project, which allows Google employees to use up to 20 percent of their work time to engage in projects that are interesting to them.In an April study, Strategy Analytics estimated that the global virtual reality headset market will bring in about $895 million in revenue in 2016, but while 77 percent of that revenue will come for premium-priced products from Oculus, HTC and Sony, the actual per-device sales totals will be dominated by lower-priced headsets from various vendors.The study predicted that three of the latest devices—the Oculus Rift, the HTC Vive and the coming Sony PlayStation VR—will bring in the bulk of the segment’s revenue this year. At the same time, though, those higher-priced devices will only make up about 13 percent of 12.8 million VR headsets that Strategy Analytics predicts will be sold in 2016, according to the report.  
Source: eWeek

Brocade Cites Weak IT Spending in Q2 Revenue Warning

Brocade Cites Weak IT Spending in Q2 Revenue Warning

Brocade officials expect revenue in the most recent financial quarter to come in below expectations due to a general weakness in IT spending, echoing what other tech vendors have mentioned in recent months.

Executives with the networking vendor in February had said they expected revenue for their second fiscal quarter to come in between $542 million and $562 million. However, they announced May 2 that instead revenue will hit between $518 million and $528 million. Brocade is scheduled to announce second-quarter earnings May 19.

In a statement, Lloyd Carney said the a “general softness in IT spending” is similar to what other vendors in the tech industry had mentioned in recent months, adding that for Brocade in particular, there were weaker than anticipated revenue in its storage-area network (SAN) revenue and pressure on its IP networking unit, especially from service providers and U.S. federal business.

“We are addressing these near-term challenges by continuing our focus on sales execution in this weaker demand environment, maintaining prudent expense controls and managing our investments in line with our stated priorities,” Carney said. “We continue to execute on our strategy to build a pure-play networking company for the digital transformation era that expands our market reach, diversifies our revenue mix, and creates exciting, incremental opportunities for growth.”

Among the other vendors that have issued revenue warnings is rival Juniper Networks, which earlier in April pointed to weak demand from enterprise customers and poor timing on deployments by some top-tier telecommunications customers in both the United States and Europe.

For the previous quarter, Brocade has reported $574 million in revenue, flat from the same period the year before. In a conference call in February to discuss the quarterly financial numbers, Carney noted solid performance in the company’s Fibre Channel storage and SAN businesses, but said the IP networking business was being hurt by a steep seasonal decline in the U.S. federal business.

“As a result, we’re maintaining a more modest view of our IP networking business in the first half of the year,” the CEO said, according to a transcript on Seeking Alpha. “However, we do expect significant improvement in the second half as the U.S. federal markets becomes seasonally stronger and new products provide an opportunity to accelerate growth.”

Brocade officials, who over the past several years have worked to build out the company’s software-defined networking (SDN) capabilities, announced in April that the company was buying Ruckus Wireless for $1.2 billion in a bid to bolster its wireless networking expertise.

Source: eWeek

OpenStack Makes Strides Despite Persistent Identity Problem

OpenStack Makes Strides Despite Persistent Identity Problem

NEWS ANALYSIS: There are plenty of definitions for the OpenStack cloud platform, but the best way to understand what it does is to look at how companies such as AT&T and Verizon are deploying it.

When I hear answers to the question, “What is OpenStack?” I hear echoes of Morpheus trying to explain to Neo, “What is the Matrix?” Morpheus can only talk in metaphors. The Matrix is a dream world, a battery, control. All are true, but none quite captures what it really is.OpenStack likewise is defined in metaphors. In the past year I’ve heard proponents describe OpenStack as “people,” an “interface,” a “set of APIs” and a “platform.” Last week at the OpenStack Summit in Austin, we also heard it be described as a “strategy for taking advantage of diversity in IT,” an “integration engine,” and, according to CoreOS CEO Alex Polvi, OpenStack is simply “an application.”All are true, of course, which is part of the allure of OpenStack and also the source of its ongoing identity crisis. OpenStack is six years and 13 versions into its life as an “open-source software platform for cloud computing,” which is how Wikipedia puts it and actually is a pretty good definition.I’ll throw another metaphor into the pot: OpenStack is a use case. There are a lot of them, and that’s part of the identity problem: Which use case? According to the annual OpenStack User Survey, the number one use case is test and development (63 percent), which is not surprising because that’s where all cloud efforts begin. Others include infrastructure as a service (49 percent) and Web services and e-commerce (38 percent). The total percentages exceed 100 because survey respondents were allowed multiple choices.

The most intriguing use case, however, is network-functions virtualization (29 percent). Work has been quietly proceeding on NFV for the past few years and no one really noticed until AT&T and Verizon recently announced large network architectures deployed on OpenStack.

AT&T claims to be the biggest OpenStack implementation after building 74 AT&T Integrated Cloud (AIC) sites with another 30 coming this year as the telecom service provider works toward its goal of virtualizing 75 of its network operations by 2020.AT&T didn’t wait for analysts or the media or anyone else to declare that OpenStack was ready for production. They did it, as one official told me earlier this year, simply because “OpenStack is a great platform on which to deploy a network.”They came to that decision not because the company wanted to become a cloud computing leader, but because of the need for telcos to become more open and agile or risk not being able to keep up with the demand for network services. The result for AT&T was ECOMP (Enhanced Global Control Orchestration Management Policy), which Sorabh Saxena, AT&T’s senior vice president for software development and engineering, described in detail to Summit attendees.Boris Renski, co-founder and chief marketing officer of Mirantis, whose OpenStack distribution AT&T uses in the AIC, explained how OpenStack also enables telcos to keep their costs under control as they build out enough data centers to meet demand. 
Source: eWeek

Microsoft Unveils Cheaper Azure Cool Blob Storage Option

Microsoft Unveils Cheaper Azure Cool Blob Storage Option

Businesses can now park their back-ups and other infrequently accessed data in the cloud for as low as a penny per gigabyte.

To help manage storage costs, enterprises often turn to storage tiering practices that place older, seldom used data on storage systems and media that are less expensive to operate and maintain. Now Microsoft is offering its Azure Blob Storage customers a similar option for their cloud-based object data, called Cool Blob Storage.”Example use cases for cool storage include backups, media content, scientific data, compliance and archival data. In general, any data which lives for a longer period of time and is accessed less than once a month is a perfect candidate for cool storage,” Sriprasad Bhat, a Microsoft Azure Storage senior program manager, explained in a blog post. “With the new Blob storage accounts, you will be able to choose between Hot and Cool access tiers to store object data based on its access pattern.”Among Cool Blob Storage’s most notable attributes is its low cost.In some regions, customers can expect to pay as little as a penny per gigabyte to keep their data on the service. Latency and throughput performance are similar in both the Hot and Cool tiers, assured Bhat, although their service-level agreements (SLAs) differ.

While Microsoft offers a 99.9 percent (three nines) availability SLA on the Hot tier, the Cool tier gets by with 99 percent. Customers that select for the read-access geo-redundant storage option can bump their Azure Cool Blob Storage SLAs up to 99.9 percent.

A number of data storage vendors are integrating Azure Cool Blob Storage into their products. Backup specialists Commvault and CloudBerry Lab are supporting Microsoft’s new cloud storage option. SoftNAS, a provider of filer software for cloud-based network-attached storage (NAS), and converged storage systems maker Cohesity have also signaled their support.Data protection company Veritas added a cloud connector that supports Cool Blob Storage to the NetBackup 8.0 beta.”As we work to expand our relationship with Microsoft across a wide range of information management solutions, Veritas is pleased to announce beta availability of an integrated connector in NetBackup for Microsoft Azure Blob storage services. We encourage our enterprise customers to test the ease of use, manageability, and performance of NetBackup on Microsoft,” Simon Jelley, vice president of product management for Veritas, said in a May 2 announcement.The new cloud-storage feature comes three months after Veritas celebrated its legal separation from Symantec and emerged as an independent, privately owned company. It also coincides with the company’s induction into Microsoft’s Enterprise Cloud Alliance, a partner program for makers of Azure-compatible cloud solutions for businesses.In another cost-cutting move, at least for select educational customers, Microsoft announced that the company has eliminated Azure egress fees for academic institutions in North America and Europe.  “Azure customers who have an enrollment in Education Solutions (EES) agreement are eligible for this program. These EES customers don’t have to do anything to get this benefit—there is no special contract to sign or agreement to enter into,” Brian Hillger, senior director of Microsoft Cloud and Enterprise Business Planning, wrote in a May 2 blog posting.
Source: eWeek

Adobe Updates Document Cloud to Spur Digital Transformation

Adobe Updates Document Cloud to Spur Digital Transformation

Adobe introduces Adobe Sign, and Adobe Document Cloud and Box team up to transform digital document processes.

Adobe recently introduced Adobe Sign, its e-signature solution, and announced integration between Adobe Sign and Adobe Marketing Cloud.Formerly known as Adobe Document Cloud eSign services, Adobe Sign is an easy, secure way to bring trusted e-signatures to any organization. The integration between Adobe Sign and Adobe Marketing Cloud eliminates manual, paper-based processes and eases the way for digital transformation.Mark Grilli, Adobe’s vice president of product marketing, said Adobe keeps “hearing about digital transformation and how critical it’s becoming as an issue for our customers.”Companies are concerned that if they don’t transform they might disappear, he said.

“The biggest area of concern is around customer experience,” Grilli said. “A fully digital experience is better than a paper-based one, or one that has gaps and is part digital and part paper. This is a theme we see in the market and we see from customers.”

Citing an IDC study, Grilli said 40 percent of companies on the Standard & Poor’s 500 Index will not exist in 10 years. The IDC study also found that 77 percent of organizations reported having gaps in their existing systems that affect the customer experience and 72 percent said improving document processes would increase customer satisfaction. However, 80 percent of document processes still rely on paper, Grilli said.Adobe Sign works with Adobe Experience Manager (AEM) Forms, which is a core piece in the Adobe Marketing Cloud strategy, to help organizations to go completely digital with anything from credit card applications to government benefit forms or medical forms, Adobe said.This integration enables organizations to provide an end-to-end digital form filling and signing experience for customers on any channel; speed up time-to-market and achieve efficiency savings for forms management; continually improve the user experience with Adobe Target; and analyze and optimize performance with Adobe Analytics, said Josh van Tonder, a solutions manager with Adobe’s Worldwide Government group, in a blog post.Adobe also is working on supporting e-signatures is Europe and is rolling out new data centers and meeting the legal requirements in the EU as part of a global expansion that will continue through 2016.In a blog post, Dan Puterbaugh, director and associate general counsel for Adobe, said EU businesses have needed a single e-signature law applied uniformly across all member states, and in 2014, the Council of the European Union adopted eIDAS to meet that need. eIDAS supplies a legal structure for electronic identification, signatures, seals, and documents throughout the EU.eIDAS goes into effect on July 1, 2016. “With eIDAS on the horizon, new opportunities are going to arise for all companies doing business in the EU,” Puterbaugh said. “To help businesses seize those opportunities, Adobe has been building out its infrastructure with technology and information assets to make e-signatures as easy and secure to use in the EU as they are in the US.”Adobe has added support and integration for EU Trust Lists and is the first major vendor to do so, Puterbaugh said.”And we’ve ensured that we have the local expertise in place to serve this new EU single digital market.”Adobe also announced new Document Cloud storage integrations with Box and Microsoft OneDrive, which make it easier to access and work on PDF files from anywhere, as well as new features for Adobe Acrobat DC subscribers.“Every company and organization should be laser-focused on delivering the best customer experience possible, and the best experience does not involve paper,” said Bryan Lamkin, executive vice president and general manager, Digital Media at Adobe, in a statement.
Source: eWeek

Google Buys Developer of Training Platform for Google Apps for Work

Google Buys Developer of Training Platform for Google Apps for Work

Synergyse’s voice and interactive text-based help modules will now be available for free to customers of Google Apps for Work and Education.

Google has acquired Synergyse, the developer of an interactive training app for customers of Google Apps for Work.In a statement May 2, Google did not disclose details of the acquisition but said that Synergyse’s virtual coach for Google Apps will now be available for free to all customers of Google Apps for Work and Google Apps for Education.Up to now, Synergyse charged $10 per user per year for business organizations and government customers with up to 5,000 users. The company also charged $10 per user per year for employees at schools and other educational institutions, but offered the software free for students.Synergyse Training is a Chrome extension that installs a virtual guide inside Google Apps. The app offers voice-based modules as well as searchable, interactive text modules to train and help users use Gmail, Calendar, Docs, Drive and other Google productivity applications.

Synergyse has positioned the tool as something that organizations can use to get workers quickly up to to speed with existing product functionality in Google Apps for Works as well as with new features as they are rolled out.

According to Google, organizations that use Synergyse have a 35 percent higher adoption rate of Google Apps for Work than organizations that don’t. As a result, such organizations also tend to get more business value out of the productivity suite than others.Synergyse claims that more than 4 million people across 3,000 organizations around the world use the training software. Peter Scocimara, senior director of Google Apps operations, said the company’s decision to purchase Synergyse stemmed from its popularity among Google Apps users.”Given the enthusiasm that exists for Synergyse already, we want to extend this service to all of our customers,” Scocimara said in the blog post announcing the acquisition. “That is why we’re happy to announce Synergyse will be joining Google, and we intend to make the product available as an integral part of the Google Apps offering later this year.”Google’s Apps Learning Center currently offers numerous tools and tips to help consumers who are new to the company’s portfolio of productivity applications to quickly learn how to use the products and take advantage of the functions embedded in them. The learning center offers everything from quick-start guides for Google email, calendars, video meetings and other apps to product FAQs, cheat sheets and tips on how to migrate from another vendor’s platform to Google Apps.Synergyse isn’t the only organization to offer training for Google Apps; others include BetterCloud and Google UK partner Refractiv, with its Google Apps Tips.
Source: eWeek

Oculus Retail Sales Plans Anger Rift Preorder Buyers

Oculus Retail Sales Plans Anger Rift Preorder Buyers

Oculus will start selling Rift VR headsets in Best Buy stores May 7, sparking outraged comments from preorder buyers who have yet to receive their devices.

Oculus began shipping its long-awaited $599 Oculus Rift virtual reality headsets to early buyers on March 28 but a decision by the company to sell some Rift devices in Best Buy stores starting May 7 is making preorder buyers who are still waiting for their devices very angry.”Today we’re excited to share more details about our retail plans for Rift (pictured), which launches at 48 Best Buy stores on May 7 as part of The Intel Experience,” the company wrote in a May 2 post on the Oculus Blog. “Later this summer, we’ll start offering even more in-store Rift demos at additional Best Buy locations.”By releasing some devices through Best Buy stores, the company said it will be giving potential users “a first chance to jump into truly immersive VR,” the post states. “We’ll have a variety of experiences that everyone can enjoy, including VR vignettes with Oculus Dreamdeck. Ultimate thrill seekers will be able to experience what it’s like rock climbing on the side of a cliff with The Climb, and in the coming weeks, you’ll be able to explore the beautiful alien world of Farlands.”Well, that certainly sounds dreamy, at least until you read the annoyed, angry and bitter comments that have been left so far by some 18 preorder buyers starting just after the post was made.

“This just re affirms that maybe the only thing I truly preordered was hope,” wrote buyer Greg Dietz in the comments section. “Turns out that’s on backorder now too, considering some [person] might randomly walk into Best Buy and pick up a Rift months after I preordered it AND months before mine even ships. This is insanity. I feel more disappointed as time goes by.”

Another preorder buyer, Luke Goddard, wrote: “I must admit this is a bit of a let down from Oculus, it just seems [to be] knock-back after knock-back. First preorders were pushed back a bit due to too many orders and lack of parts, which is fine, but then to find out they will be selling it in shops before preorders are fulfilled—great. Not only that—people like me are still awaiting a confirmation of when our Oculus Rifts will even be dispatched. It’s getting a bit absurd now.”Another commenter, Peter Peterko, wrote: “What a joke … it looks like the preorders which should be the first people to get Rifts will actually be the very last ones. I canceled mine anyway … got [an HTC] Vive 3 weeks ago.”Oculus did not immediately respond to an eWEEK inquiry seeking further comment about its Rift retail sales plans. In its blog post, however, Oculus gave more details about the retail store sales it is planning to start, even while preorders continue to be filled.”A small number of Rifts will be available for purchase at select Best Buy stores starting May 7 and online from Microsoft and Amazon, starting May 6 at [12 noon EDT],” the company wrote in its blog post, explaining its move. “Quantities will be extremely limited while we catch up on Rift preorders.”Oculus knows “that many pre-order customers are still waiting for their Rifts, so we’re offering those customers a chance to purchase Rift from retail instead—while keeping their preorder benefits, like the EVE: Valkyrie Founder’s Pack and priority status for Touch preorders,” the post continued. “Starting May 6th, if you’re interested, simply go to your order status and let us know you’ve purchased a Rift at retail, and we’ll cancel your preorder. Your EVE: Valkyrie entitlement will appear in your order history.”The Rift virtual reality headsets began shipping on March 28 as the company began filling Kickstarter orders for its latest flagship VR devices, according to an earlier eWEEK story. Customers were told at that time that they will receive an email when their orders are being prepped one to three weeks prior to shipping and then another email when their payment method is being charged and the device is being shipped. Rift buyers who didn’t participate in the company’s Kickstarter campaign last year or didn’t preorder their devices through the preorder process that began in January can now order them through Oculus.com, but the site is listing expected shipping dates in July. Buyers can also buy their Rift VR viewer in a bundle with an Oculus-Ready PC through Amazon, Best Buy and the Microsoft Store.Earlier in March, Oculus also announced that some 30 new VR gaming titles will be available to play on the new devices as the first Rift VR headsets begin shipping.The Rift is equipped with dual active-matrix organic LED (AMOLED) displays that are designed to provide users with incredible visual clarity as they explore virtual worlds with the device. The Rift also uses an infrared LED constellation tracking system that provides precise, low-latency 360-degree orientation and position tracking for users for accurate and fluid control and operation when playing games and simulations.Facebook acquired Oculus for $1.9 billion in March 2014 to expand its social media footprint in a new direction.
Source: eWeek