Symptoms

The password for “admin” user in Parallels Plesk Panel (PP) is lost.

Resolution

For PP versions 10.x and above:

Use ${PRODUCT_ROOT_D}/bin/admin utility to prompt the password for user “admin”:

# /usr/local/psa/bin/admin –show-password
Use ${PRODUCT_ROOT_D}/bin/init_conf to reset the password for user “admin”:

# /usr/local/psa/bin//init_conf -u -passwd <new_password>
In cases where init_conf utility cannot connect to PP database follow steps from this article:

112492 “Cannot log into Plesk Panel due to incorrect admin password” to reset Parallels Plesk Panel database password.

For PP versions up to 9.x:

The PP admin password is stored in a hidden file on the server. Use this command to get it:

# cat /etc/psa/.psa.shadow

authenticates user “admin” by trying to authorize access to the PP database using the password provided.