Question

Is it possible to to force Plesk Automation to move previously created backup files from the PA service node to backup node in case if backup node was unavailable during backup creation?

Answer

At this moment it is not possible in PA to force PA to move previously created backup files from the PA service node to backup node. In this case the best solution for this issue will be to remove the backup files from theC:\Windows\temp directory manually, return backup node back to availability and create a backup of subscriptions.

The issue reported is a Feature Request. It cannot be fixed without the Source Code interference.

Information

This article describes the general rules regarding service template configuration and limitations for the provisioning PVC containers with Parallels Plesk Panel (PP). Parallels Automation (PA) configuration details can be found in the Parallels Operations Automation (POA) deployment guide: “Parallels Plesk Panel in VPS Deployment Guide.”

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Answer

To process HTML pages through PHP, it is important to first determine which mode PHP is running in, and specifically, whether it is running through the Apache module as a CGI or FastCGI application. This can be done by looking at the hosting settings of the domain by clicking on the domain name on the Websites & Domains tab in the control panel.

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Symptoms
Control Panel is performing slowly if accessed by branding name.

The following error is in web server log /var/log/httpd/error_log:

[Mon Aug 24 10:18:09 2015] [error] server reached MaxClients setting, consider raising the MaxClients setting

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Question
A customer or Provider staff member cannot log into POA Control Panel, the following error message is displayed in browser:

Service Unavailable. The corresponding service is not available at the moment, try it within 2-3 minutes.
Cause
There may be several reasons of the problem:

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Information
A CVE-2014-3566 vulnerability in the SSLv3 protocol was identified by the Google security team. There is an additional whitepaper available from OpenSSL that also describes this vulnerability.

You can check if you are vulnerable using the following script. For the parameter, specify your server IP:

# wget http://kb.odin.com/Attachments/kcs-40007/poodle.zip
# unzip poodle.zip
# chmod +x poodle.sh
# for i in `echo 21 587 443 465 7081 8443 993 995 `; do /bin/sh /root/poodle.sh $i; done
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Information
Parallels Plesk Automation (PPA) version 11.1 does not have direct way to change shared IP address to dedicated IP address for the domain on customer’s subscription.
Dedicated IP address can be assigned on the subscription only during creation.

The article describes workaround which can be used for assigning dedicated IP address on the existing subscription without recreating it.

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